Royal Line Clinic (hereinafter, the “Company”) places great importance on the protection of your personal information and processes such information in compliance with the Personal Information Protection Act and other applicable laws and regulations. This Privacy Policy explains the purposes for which personal information is collected, how it is processed, and how long it is retained when you use the services provided by the Company.

1. Items of Personal Information Collected

• The Company collects the following personal information in order to provide its services:
  • - Required items: Name, mobile phone number, email address, home address
  • - Automatically collected items: Service usage records, access logs, cookies, IP address, browser type and version, etc.

2. Purposes of Collection and Use of Personal Information

• The Company uses the collected personal information for the following purposes:
  • 1) Identity verification and real-name authentication for the provision of services
  • 2) Provision of services related to immigration / non-immigration visas: Providing information and notices related to U.S. immigration and non-immigration visas, visas for other countries, and legal services related to immigration laws
  • 3) Securing a communication channel with customers: Responding to customer inquiries and communicating for service improvement
  • 4) Use for marketing and advertising: Providing customized services and sending event information and promotional notices
  • 5) Prevention of misuse of services and prevention of fraudulent or abusive use by improper members
  • 6) Fulfillment of legal obligations under relevant laws and regulations

3. Retention and Use Period of Personal Information

• The Company will promptly destroy personal information once the purpose of collection and use has been achieved. However, personal information may be retained for a certain period in the following cases:
  • - Where retention is required under applicable laws: For example, when transaction-related records must be kept for a certain period pursuant to the Commercial Act, the Act on the Consumer Protection in Electronic Commerce, etc.
  • - Where the customer has given separate consent: The Company may retain personal information for the period agreed to by the customer.

4. Provision of Personal Information to Third Parties

• In principle, the Company does not provide customers’ personal information to third parties. However, personal information may be provided in the following cases:
  • 1) Where the customer has given prior consent
  • 2) Where such provision is required by investigative or judicial authorities under applicable laws and regulations
  • 3) Where it is necessary to comply with other legal obligations

5. Outsourcing of Personal Information Processing

• The Company does not currently outsource the processing of customers’ personal information to external service providers. If outsourcing becomes necessary in the future, the Company will notify customers in advance of the identity of the service provider and the details of the outsourced tasks and, where required, obtain prior consent.

6. Use of Cookies and How to Reject Them

• The Company may use cookies, which are small text files that are sent by the website server and stored on the customer’s hard drive, to store and retrieve information from time to time.
  • - Purpose of using cookies: To analyze users’ access frequency, visit times, etc., and use such information for providing personalized services and targeted marketing.
  • - How to reject cookies: Customers may reject cookie storage by changing the settings of their web browser. However, if cookies are rejected, some services may not be available or may be limited.

7. Personal Information Protection Officer

• The Company has designated the following Personal Information Protection Officer to protect customers’ personal information and to handle complaints related to personal information:
  • - Personal Information Protection Officer: Name: [Hong Gil-dong]
  • - Telephone: [02-1234-5678]
  • - Email: [contact@royallineclinic.com]

8. Consultation and Reporting Regarding Personal Information Protection

• If you wish to file a complaint or seek consultation regarding personal information protection, you may contact the following agencies:
  • - Personal Information Infringement Report Center (Tel: 118, http://privacy.kisa.or.kr)
  • - Personal Information Dispute Mediation Committee (Tel: 1833-6972, http://www.kopico.go.kr)
  • - Supreme Prosecutors’ Office Cyber Crime Investigation Division (Tel: 1301, http://www.spo.go.kr)
  • - National Police Agency Cyber Bureau (Tel: 182, http://cyberbureau.police.go.kr)

9. Changes to This Privacy Policy

When the Company makes changes to this Privacy Policy, such changes will be announced through the Website. This Policy shall apply from [Effective Date] onward.